FAQ's
What services does BHAV Day Spa offer?
At BHAV Day Spa, we offer a wide range of services, including facials, massages, waxing, body treatments, ProCell Microchanneling, waxing, tinting, hydrodermabrasion and more. We specialize in creating a serene and rejuvenating experience for our clients.
How can I make a reservation?
You can make a reservation by calling our spa directly or by using our convenient online booking system on our website. Our friendly staff is also available to assist you with any questions and to help you schedule your appointment.
Is there a cancellation policy?
We kindly ask for a 48-hour notice if you need to cancel or reschedule your appointment. This allows us to accommodate other clients who may be on our waiting list. Please refer to our cancellation policy for more details. There are absolutely NO exceptions to this cancellation policy time - Irrespective of any illness, COVID-19 etc.
What should I expect during my first visit to BHAV Day Spa?
During your first visit, you'll receive a warm welcome from our staff. You may be asked to fill out a brief intake form to help us understand your preferences and any specific concerns depending upon your selected treatment. Your Massage Therapist or Esthetician will then consult with you to customize your treatment to your unique needs.
What do I wear during my treatment?
For most body treatments, we recommend disrobing to your comfort level. Our therapists are trained in proper draping techniques to ensure your privacy and comfort. During facials or tinting services, you can wear comfortable clothing or use the provided robes.
What type of products do you use in your treatments?
We use high-quality, professional-grade products to ensure the best results for our clients. Our product selection may vary based on the service you're receiving, but rest assured that we prioritize using products that are safe, effective, and tailored to your specific needs.
Do you offer gift certificates?
Yes, we offer gift certificates that make for perfect gifts for your loved ones. You can purchase them in person at our spa or through our website.
Can I request a specific therapist or Esthetician?
Absolutely, you can request a specific Therapist or Esthetician when making your appointment. We will do our best to accommodate your preferences based on availability.
Is BHAV Day Spa a women-only spa?
No, BHAV Day Spa welcomes both men and women. We aim to provide a comfortable and inclusive environment for all of our clients.
If you have any further questions or need additional information, please don't hesitate to contact us. We look forward to providing you with a wonderful spa experience at BHAV Day Spa!
What Is Your Gift Card Policy?
Thank you so much for giving the gift of BHAV Spa . There is no greater compliment.
As of March 1, 2024, our method for selling in-store gift cards and tracking them will change.
Any gift cards sold in store will no longer have a 16 digit redemption code.
Gift cards will no longer be kept on file or tracked through our business. Therefore, your gift card is like gold and you will need it to redeem the value of your gift card.
Gift cards are nonrefundable, and non-transferable. The value of your gift card may be used towards any service or any products in store. Gift cards may not be combined with any other promotions or discounts.
Package Policy FAQ
At BHAV Spa, our treatment packages are designed to make ongoing care more accessible while encouraging the consistency that helps you get the most from your treatments. Packages also allow us to build an ongoing relationship with you and thoughtfully support your skincare, body care, and wellness goals over time.
How do packages work?
All packages must be prepaid in full and pre-booked at the time of purchase. Package appointments are intended to be used within the recommended treatment schedule associated with the package.
How long do I have to use my package?
Package expiration dates are based on the number of treatments purchased:
Packages of 2 treatments are valid for 3 months from the date of purchase.
Packages of 3 treatments are valid for 4 months from the date of purchase.
Because package pricing is offered in exchange for committing to a series of treatments within a designated timeframe, unused services expire at the end of the package period.
We encourage you to schedule all appointments when purchasing your package to ensure you are able to use your services before expiration.
Package expiration dates are firm. We understand that life happens; however, package pricing is based on completing services within the designated timeframe.
If BHAV Spa must cancel an appointment and we are unable to reschedule it within your package period, we will appropriately extend the expiration date for that affected service.
No. All package purchases are final and nonrefundable.
Unused or expired package services cannot be refunded or exchanged for cash, credit, retail products, merchandise, gift cards, or other services.
No. Packages are purchased for the individual client and are nontransferable. Package services may not be shared, divided, gifted, or split between multiple people or parties for any reason.
No. Package pricing already reflects a special bundled value and cannot be combined with other discounts, promotions, special offers, or gift card promotions unless specifically stated otherwise.
Appointments booked as part of a package remain subject to BHAV Spa's standard cancellation and rescheduling policies. We recommend reviewing our cancellation policy before purchasing and scheduling your package.
Our packages are created to support consistency and continuity of care. Many skincare, waxing, massage, and wellness services provide the greatest benefit when received according to a recommended schedule.
The package timeframe also allows us to offer preferred package pricing while reserving the appropriate appointment availability for your ongoing care.
Before Purchasing
Please make sure the package timeframe works with your schedule before purchasing. We strongly recommend pre-booking all included appointments at the time of purchase.
By purchasing a package, you acknowledge and agree to the package's expiration date, pre-booking requirements, nonrefundable status, nontransferability, and BHAV Spa's cancellation policies.
We truly appreciate your commitment to your care and for choosing BHAV Spa to be part of it.
